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  • #25838

    ani1900
    Participant

    Hi,

    I am new user and just installed the Windows Trial version. I started having some sound crackling issue. Can anyone help a bit? Thanks!

    #25841

    Ryan Sherr
    Keymaster

    Are you using your built in audio device (sound card) in your computer, or a pro audio USB interface or DJ controller with one built in? If just your on-board sound card, the issue is likely caused by the last Windows 10 update – which has crippled direct sound and WASAPI for many applications. It’s impacted games the most, and since DEX 3 runs in its own environment, much like a game, it’s been a problem for some of our customers as well. Microsoft is well aware of the problem and we suspect a patch will be released soon. In the meantime, a great option and upgrade in a sense, is to use ASIO4ALL as an alternative driver.

    Go to http://www.asio4all.org and install asio4all (first download link). Open up DEX 3 and under the ‘audio routing’ tab in options, select asio4all from the ‘select audio device’ drop down menu. See how DEX 3 and sound performs for you then!

    #25860

    ani1900
    Participant

    Thanks for the reply. I am using an inbuilt device. By the way can this be of any help, kindly have a check and let me know. Probable Solution For Crackling Issue.

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