1-877-999-7235

PCDJ KJ Pro Support Page

You MUST have Microsoft Internet Explorer 7 or higher installed on Windows in order to activate this software. Please go Here to install.

*This Software will only work on 32 bit XP / Vista* Click here to learn how to check this

Activation Notes Once Installed: If updating from previous version click Upgrade to update to the latest version at no charge.

If you reinstalled Windows or installing on a new computer click Activate, then Activate New License. Your “VIS” Code is entered in the left side box (Include All Dashes). First, last name and email is entered on the right side boxes.

If you have a License Holder Name and Purchase Reference Number click Activate, the Reinstall Existing License. Put your License Holder Name and Purchase Reference Number in the appropriate boxes

If you lost your Activation code, click Activate, then click Lost License and enter the original email address you used to register, or Contact Support Here

Do not call Technical Support for an activation code as we do not give out licensing information over the phone. This is for the protection of the original license holder.

Installation Issues

If you receive a mfc71.dll error or msvcr71.dll error please download this ZIP file, extract, and place these 2 .dll files in your c:/windows/system32 folder.

If you receive a “powerplaycdg.ocx failed to register” or “cdgsource.ax failed to register”, the solution is to download and install this Patch. Then restart your computer and try KJ Pro again. Windows Vista / 7 users may have to right click and select “Run as administrator”

If the patch fails to correct the issue please go to the control panel’s “uninstall programs” section and uninstall the “Microsoft Visual C++ Runtime 2005” and then reinstall PCDJ KJ Pro. (The program installs this component but if an older version exists, it skips the step but may fail to register the ActiveX components. Uninstalling a previous version of the C++ 2005 runtimes will enable the program to install its own updated version and corrects the problem of ActiveX registration.)

Manuals

The KJ Pro Manual is automatically installed. In KJ Pro click “Menu” then “Help”

How To Videos

HOW To Turn Windows Vista User Account Control Off

How To Ripp Karaoke CDG with Audiograbber

Click Here To Download Audiograbber

How To display the second Karaoke Lyrics window to your second monitor or TV.

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