Customer Service
Please start here:
If you are experiencing problems related to installation or registration, and your license code starts with VIS or VDJ , please call Softwrap support from 4am to 10pm EST. at:
Toll-Free:
USA 1-866-205-6310
Everywhere else +44 207089 4114
If you are experiencing problems related to installation or registration, and your license code starts with PCDJXX, or you are experiencing any technical difficulties with the product, after registration, please send an email with the following information to support@pcdj.com : Name, Email Address, License Code & Art of Problem
PCDJ Support
From 9am to 5pm Monday through Friday or:
Returns
In our returns section you will find more in-depth information regarding software returns, lost licensee codes, PCDJ hardware warranties and more.
Purchasing Info
Having trouble unlocking, purchasing and buying PCDJ products? No problem, we have all listed all the important information you need explained right here.
Office Hours
Monday - Friday
9.00 AM to 6.00 PM EST.
Customer Service:
customerservice@pcdj.com
Toll Free: 877-999-7235
Office: 727-799-3828
Fax: 727-799-2747