PCDJ General Support Information
License / Activation Codes / Resets, etc (PLEASE READ CAREFULLY)
The customer is responsible for security and safety of their product license code for PCDJ Products. PCDJ is not responsible for lost codes and cannot issue replacement product codes. If you have lost your license code please visit this page and fill out a support ticket. please type “Lost License” in the license field. Please allow 1 full business day for a reply. In Case of an Emergency you can use PCDJ Software Demo as a fully functional version for 14 days. Your license allows for installation on 2 machines at the same time with a 3rd activation built in for emergencies. If you go over this limit you will need to visit this page and request a code reset. There will be 1 complimentary license reset with a $9.95 fee applied for all resets thereafter. This reset policy, however, does not allow allow for installation on more than 2 machines at the same time. For more information on the E.U.L.A (End User license Agreement) please see this page.
PCDJ Does Not Open
Please check the individual support page for your product for common installation errors
Frequently Asked Question
Our FAQ is a great place to start answering common questions or problems 24/7.
Message Boards (Live Web Support)
The PCDJ Message Boards is made up of a huge community of PCDJ Users, Staff, and Developers. You can request live help, search for similar questions that may have been answered, share tips, download Skins, and find great Plug-ins.
To post a message, you must register if you have already registered, please login to begin.
Customer Services
For question about returns, exchanges, hardware warranty/repairs, haven’t received product visit Customer Service.
Support Policy
We offer support for PCDJ products only. No third party software or hardware is supported per our company Support Policy.
