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  • #15664

    maze
    Participant

    I have just started working with RE and am finding that only one SYNC button at a time will work properly… if I load two songs, start A deck and hit the SYNC button on B deck, the song in B deck will just start normally, no beat match or tempo changes. I then load the same two songs again and this time start the song in B deck and hit the SYNC button on the A deck, it works properly and the tempos and beats will match up.

    It seems to stay consistently like that, no matter what songs I load in the decks or in what order…. and then all of a sudden it will reverse and only work going from A deck to B deck (pressing SYNC on B deck). I have not been able to determine any pattern or reason for the behavior to change from one to the other, but regardless at any one time, only one SYNC button will work in the way it is supposed to, the other just behaving in the same way as the start button.

    #15697

    Ryan Sherr
    Keymaster

    This is how the new SYNC LOCK (beat lock) feature has worked for the last few updates to both DEX 3 and DEX 3 RE – both buttons have to be lit up (sync on) for lock to work. Once lock is on songs shouldn’t drift like in older versions. This is a demo of the always-in-sync feature: https://www.youtube.com/watch?v=A4Qfnzko0XQ

    SYNC when songs are idle (not playing) will attempt to ‘sync start’ when pressed.

    I may not be totally understanding the behavior your describing regarding sync however. I do not recall anyone reporting issues and the feature has worked like this for a couple releases now. If you can explain things any further I’ll try my best to assist!

    #15702

    maze
    Participant

    Ok thanks Ryan, I understand your explanation that both SYNC buttons have to be engaged for SYNC to work. Unfortunately I watched your video “Using SYNC Start” where clearly both SYNC buttons did not have to be engaged… but as you have explained, this has changed. The thing is why would this change? Why wouldn’t the software automatically engage both SYNC buttons any time you pressed one of them? Is there a situation you would be pressing the SYNC button and not wanting to SYNC to the other deck?

    To further confound the issue, as I tried to explain, at any given time, one (and just one) of the SYNC buttons (let’s call it A) will in fact work properly without the other SYNC button (B) being engaged… the other SYNC Button (B) will indeed need the SYNC button (A) to also be engaged to work properly, otherwise it just acts like the regular start button. Every now and then, for reasons I have not been able to determine yet, this will reverse and then SYNC button A will need to have both A and B engaged to work…and the B Sync button will work as it is supposed to without both being engaged.

    I realize that that this inconsistent behavior of the software shouldn’t really matter,… I should just get used to and indoctrinated to using the SYNC buttons in the manner prescribed and all is well. However it seems like an unnecessary extra step… and a step that if forgotten in the heat of the moment, will yield unfortunate results.

    It is a little similar to the situation with turning off autoplay… i think the cross fader should automatically return to the middle when autoplay is turned off and can’t think of any good reason for it not to. It’s a feature I don’t use all that often..but when I do, even though I know this behavior, I still often forget when I turn off autoplay and when I start the next song I have a few seconds of panicked trouble shooting as to why I am getting no sound.

    #15726

    Ryan Sherr
    Keymaster

    I think there may be something working incorrectly with sync now that I’ve tested a bit further using your notes. But, what I’ve found is that once both Sync buttons are engaged, every song I load thereafter I only have to click SYNC on the deck I just loaded a new track to. The opposite deck’s sync button remains engaged. Could it be that the songs where the sync button didn’t stay engaged be too different in tempo range for sync to work? I know that sync won’t lite up/work at all if tempos are too varied (not enough tempo range on the pitch fader to adjust accordingly).

    The SYNC start is definitely not working properly. If you load up two new tracks (no sync on at all at this point) and click sync on one deck it should still engage sync on both as you said, so that it starts in step with the playing deck. I’ll report to development. We are planning to post a maintenance release in the next few days so maybe this is something we can address in that build.

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