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  • #8969
    Alan Wood
    Alan Wood
    Moderator

    Hi All,

    New beta with a few bug fixes and some additions, it has also got other changes but they are not documented here.:
    ***** Click here ******

    Build #0.8.6064.23419 Aug 8th 2016
    Bug Fixes/ Potential Fixes:
    • Double Singer/song BUG found.
    • Search database enhancements for KaraoQ360.
    • Comms Extended for KaraoQ360.

    Added/Changes:
    • Keyboard Ctrl Commands:
    Ctrl + b = Fade To Stop
    Ctrl + n = Auto-Cue and Play (Restart Track)
    Ctrl + v paste Into Search box from clipboard.

    Alan.

    #9026

    Meep70
    Participant

    Sweet! Just seeing this. I will give it a try for tomorrow’s show.

    #9029

    Meep70
    Participant

    Two shows in, and so far, this is as smooth as it has ever been. Nicely done! I have yet to have a BIG show, where I really work it hard, but I will, soon.

    #9031
    jocarbo
    jocarbo
    Participant

    Just ran a show the other day and ran into a few problems. I never had any double singer entry problems to speak of until this build. My double entries are showing up in the singer data bases. It’s intermittent so I’m not sure if it’s something that happens after doing the same things or not. Additionally, when I close out the singer database screen and reopen it, the double entry goes away. More of an irritation than anything else. However, one problem that has returned for me is the problem I was having with Screen 2 opening in the extended portion of the screen. Just like before, it doesn’t. I tried the fix you gave me before but it doesn’t work. (Changing the KJ.xml ‘Open Screen2 Window’ to False or True has no effect). The workaround I have to use is to drag the Screen 2 Window to the extension then click on the Maximize button to fill the screen. Thanks for the update though. Things were getting too quiet around here!

    #9054

    flashback
    Participant

    Huston we have a problem! I just updated my Windows 10 to the Anniversary version and Karaoki will
    not load. It starts to and says it’s indexing but the Karaoki screen fails to appear. It is minimized on the tray but won’t load from there either. I downloaded the latest beta again but that did not change anything. Hope this can be fixed soon.

    #9055

    flashback
    Participant

    Update: I tried downloading the official stable version of Karaoki…5633 and had the same problem…it won’t load the program. I also tried loading the program in compatibility mode and that didn’t work either Their must be a fundamentally incompatibility with the new Windows 10 update.

    #9056

    bertiepr
    Participant

    I am using Windows 10 (64) latest update and Karaoki have no problem running.

    #9058

    Ryan Sherr
    Keymaster

    I have the latest Windows 10 update, too. I just checked to make sure. Must be something else local, maybe a .NET library thing. You could just try a reset with the file manager and then re-install – may fix whatever is broke but of course you’ll be completely resetting Karaoki.

    #9062

    flashback
    Participant

    I did try uninstalling Karaoki and reinstalling the official stable version (did not work) then reinstalled latest beta again. Also tried rebooting and that did not work either.

    Make sure we are talking about the same update. I just updated to the Aniversary version of Windows 10
    Version1511, OS Build 10586.545.

    #9066

    flashback
    Participant

    I now have spent hours updating Windows 10 to version 1607 The Anniversary Update and I get the error message Karaki program is incompatible.
    Please help me get the program running again.

    #9067

    kickasskaraoki
    Participant

    Used the new beta last Fri night.. The doubling pretty much went away. However, It kept dropping singers out of the rotation. I would load a singer in. It would show up and as I added new singers.Somewhere along the line it would just drop the singer out of the rotation..

    #9068

    flashback
    Participant

    You’re a genus. Just tried the reset option in Karaoki Manager and that worked…I have Karaoki back again.
    Thanks
    Steve E.

    #9070

    absoluteAU
    Participant

    Control + N works great

    i have no need for the Control + V

    however the Control + B function does not work on my system, is there something that needs to be done first? ( ie. a setting that needs to be set up etc )

    #9102

    flashback
    Participant

    I’m just speculating but I think that when I upadated Windows 10 to version1511 the history files in Karaoki got corrupted. I say this because when the program began to load it failed at the point where it was loading the history files. When resetting Karaoki I opted to reset just the history files but not the cases. Resetting worked and Karaoki is once again loading normally.

    #9113

    TheFox
    Participant

    Today I upgraded to the latest public beta version. Upgrade went OK with no obvious errors. Program came up and seemed to have all databases etc. correct. The program came up with a list of 4 songs in rotation as expected. A problem occurred on my first interaction. I decided to play the 3rd song on the list, so clicked on it and pulled it over to the the green start button as I have done in earlier versions. An hourglass immediately appeared on the screen. After almost a minute of waiting it appeared that the load function had locked up. I tried other operations to load another song for playing to no avail. Finally, after many trials, the load function completed and a song that I had earlier tried, was loaded. It seems that after many attempts, the function decided to become operational, and decided to function properly. After overcoming this hurtle things seemed to work. I decided to close the program and opened it again, and also restarted to PC – after both actions, the program performed the same – would not load a song pulled up to the start button until some sequence of trials seemed to fix the error.

    How can I downgrade to the earlier version I was using?

    #9115

    bertiepr
    Participant

    Hi,

    Double Singer/song bug remain causing headaches. All is fine until I decide to edit a singer name or remove singers from rotation. After that point the software is a mess: duplicates names/songs, song titles are replaced by an ADD A TRACK OR YOU WILL BE SKIPPED message, rotation order in the list is changed. Also, it seems to have problems “refreshing” the rotation screen.

    When I select a singer and right click over his name to edit his record, the singer data screen is opened and a pop windows show always the name of the wrong singer. In fact, shows the name of the last singer selected before the actual.

    #9116

    Meep70
    Participant

    I am having some sporadic crashes, at the beginnings of the night, but last night a had a 45+ rotation and it was mostly smooth.

    The problem Bertiepr reported about editing singers is something that I have dealt with all along. I always assumed I just needed to click to select the singer, first, THEN right click. But, yes, I can confirm that is an issue that is recurrent. –To clarify, I am referring to his second paragraph. I haven’t experienced the first problem.

    #9157

    TheFox
    Participant

    Is anybody getting any responses on their posts? As best as I can tell, I have not. Perhaps I just don’t know where these responses are posted. Can anyone provide any help?

    #9165

    Meep70
    Participant

    There’s not always a direct response, but rest assured that the things you post here are being heard. Some of the features and the bug fixes that we now take for granted are the result of people speaking up on these threads. If there is something wrong, share as much detail as you can, and if there is a feature that might make your show smoother, then speak up and share.

    #9209

    Meep70
    Participant

    When I first start Karaoki, and start immediately trying to add singers and do other tasks, it is unresponsive and even freezes a bit, for the first few minutes. Sometimes, there are crashes at the beginning, which I have reported to Alan, directly.

    I had a really smooth show, last night. There were 25+ singers most of the night, and no issues whatsoever with ANYTHING on Karaoki. The only thing I did differently:

    At the beginning of the show, I opened Karaoki and walked away from the computer, to set other things up. Several minutes later, when I came back, I dismissed the logins for KaraoQ/KCP, and then went on about my show.

    Waiting, for some reason, seemed to help quite a bit. It is as if there are resources that Karaoki is not loading right away, or is loading slowly, and given the chance to load, things stabilize. I’ll continue to do things that way, and see what happens.

    #9211

    soundchaserdj
    Participant

    Hi, I have a Background Music Player issue for the first time with the new Beta. I use Continuous Play setting, and now when a singer’s karaoke song starts playing, the BGM fades volume down like it should, but after a few seconds it pops the volume back up and the Background Music plays at the same time as the karaoke song. This doesn’t happen every time a singer starts, maybe 50% of the time.

    #9249

    myouse
    Participant

    Hi
    I’ve come across a little problem with the new beta, I’ve repeated the problem over and over and it pretty much happens everytime. When using the auto pause, and pause and load next track, on the BGM player, if you load next singer in the last 10 seconds of the BGM song playing, and you hit dead air with both the end of BGM song and start of karaoke song, the BGM player will carry on playing the next song with no fade out, at the same time as the karaoke song.
    Also a I have found when the BGM player fades out sometimes the slider will jump back up then back down to pause.
    Cheers

    #9272

    When using Scan Case Using Naming Convention, any files with a . in the file name before the file extension are not scanned correctly. For example, all songs by Hank Williams Jr. are not scanned and named correctly in the case. This is not a problem in previous versions and downgrading to the stable version fixed the problem.

    #9273

    myouse
    Participant

    I’ve noticed this to, today after starting karaoki I seemed to have a lot of karaoke song in red (files not being read) so I rescanned the cases, and once the scanning was complete and I was prompted “Scan new songs using ‘Naming conventions’ or ID3 tag, alot of the ID tags are not getting read correctly. And I also have noticed the a.

    #9274

    myouse
    Participant

    I’ve noticed this too, today after starting karaoki I seemed to have a lot of karaoke songs in red (files not being read) so I rescanned the cases, and once the scanning was complete and I was prompted “Scan new songs using ‘Naming conventions’ or ID3 tag, alot of the ID tags are not getting read correctly. I believe because of the full stop.
    One other thing I would like to mention, this happens with the stable built aswell, I have commented about this before, but I’ve just figured out what’s causing the issue. When I create an M3U file, and add it to the BGM player sometimes some of the songs don’t get read, I figured out that it’s any file or song with a comma in, the BGM will miss it out. So say I Have one song in the M3U file from a folder called, Now that’s what I call, because of the ‘s it won’t read this, remove the commas it works fine.

    #9322

    xtremescion
    Participant

    Has anyone else had an issue with touch screen laptops? I have a brand new HP Envy. It’s beefed up and awesome, but I am having an issue with Karaoki on it. When in Karaoki, the screen starts acting like I am touching it in different places all over the screen. This happened 2 times during a 4 hour show and I had to close and restart both times. I have used the laptop many times after that including with Dex 3 and this has not happened. I have shows on Friday and Saturday this week and I am hoping it was a fluke, but just wanted to see if anyone else has had this issue.

    #9543

    kickasskaraoki
    Participant

    Just a quick note. I ran a scan with PC Matic and it detected a virus within the latest beta.. Could this be the cause of some of our problems? The virus was cleaned and I have a gig tonight. I’ll keep you updated and let you know if this solved some of the problems I’ve been having!

    #9561

    Meep70
    Participant

    I am not sure I buy the virus issue. I suspect that it came from somewhere else. A scan on Virustotal.com (online virus scanner that uses scanners from multiple companies found nothing in the installer. Here’s the link.

    You may have bigger issues.

    #9727

    flashback
    Participant

    Just got a new mixer that has a USB input port. I’m finding that using the USB input into Karaoki is unstable. I can get BGM to play all the time but Karaoke tracks usually don’t play although I did have it playing once. The speakers are set to USB in configuration. Has anyone else experienced this.
    Using the standard 3.5mm mic port works fine.

    #9888

    Meep70
    Participant

    Just got a new mixer that has a USB input port. I’m finding that using the USB input into Karaoki is unstable. I can get BGM to play all the time but Karaoke tracks usually don’t play although I did have it playing once. The speakers are set to USB in configuration. Has anyone else experienced this.
    Using the standard 3.5mm mic port works fine.

    I had a similar issue, related to the driver for the USB sound interface for a Behringer X32. It would work fine, unless something was plugged or unplugged from one of the OTHER USB ports. It is likely something similar, related to the driver of the sound device. I ended up just using an external sound card with a more robust driver.

    For the sake of clarity, this is a Windows or driver issue, not a problem with Karaoki.

    #10225
    JKAHWATY
    JKAHWATY
    Participant

    Has anyone had any issues with the video freezing? It catches me off guard when people say the video is frozen and the one way it does move again is to just move the cursor.
    Not sure why it does this and it does happen at least 2-3 times a night.
    I’m running Windows 7 on my MSI GT70 laptop with 16 GB of ram and NVidia Geforce GTX 675M/2GB GDDR5 video card.
    Any ideas or solutions?

    #10226

    xtremescion
    Participant

    I have the same issue with video freezing. It seems to happen when I search a song and add it to the queue. All I have to do is move my mouse or click on the search bar to make it unfreeze again. It happens 2-4 times a night I would say.

    #10250

    Meep70
    Participant

    Once in a great while, I will see the video freeze. More often than not, it is when I am adding some songs that I have bought, during the show. Also, occasionally, when I am adding a song for a user.

    #10332

    bertiepr
    Participant

    New beta?

    #10390

    Meep70
    Participant

    Feature Request:
    Sometimes kiosk and app users aren’t familiar with what disc ID they want, or even how to make that choice, so they arbitrarily choose, which often results in a less-than-stellar version (that I should probably delete, but that is another issue).

    Sometimes they’ll see the “w/ vocal” and think that is the one they want, and dealing with the often not-so-good demo singer singing along with them can also be a problem, if I fail to notice that it is a multiplex track, and click the button for that. (Yeah, I need to delete those, too.)

    What would help is something that was a feature of a competing product, where I could right-click on a song in the rotation, and choose “Find like song” and it would use the artist and title fields to run a search. From the results, a different version could be chosen, easily, without having to type a new search.

    #10658

    bertiepr
    Participant

    Nothing happens here since 3 months. I’m starting to worry about the future of Karaoki. Competitors are improving their products so fast..

    #11116

    bertiepr
    Participant

    4 months without a new Beta… Why is taking so long?

    #11198

    Meep70
    Participant

    Good things come to those who wait. 😉

    #11199

    bertiepr
    Participant

    Good things to competitors…

    #11200

    xtremescion
    Participant

    Ryan,
    Are you still looking at this thread? Is there anything new coming, or are all the resources being put into Dex?

    #11230

    Ryan Sherr
    Keymaster

    Responded to the same question in the wishlist thread on this forum – for some reason I forgot to check the ‘notify me’ option on this thread!

    We’re still wrapping up a new beta with loads of fixes, and KaraoQ support (Which admittedly has taking loads more effort than anticipated — good thing we think it’s going to be a huge hit!). I THINK we’re looking at next week, but it all depends on tomorrow’s pow-wow with the KaraoQ crew – some last minute niggles we’re trying to address.

    I don’t think you’ll see a ton of other ‘new’ stuff in the beta, it’s primarily bug fixes, KaraoQ support and a couple other feature tweaks. After KaraoQ support is launched we can start digging into this request list further – and I’m sure Alan will have many questions for you all, and will once again start chiming in.

    I know a couple of our main competitors only launch one major update a year, and trust me when I say what we’ve had to do for proper KaraoQ support has been a major undertaking. The new architecture in place for KaraoQ will help with other items/features/add ons in the future as well.

    We’ll continue to bring you free updates, it’s just as important to us. Development of DEX 3 and DEX 3 RE are independent of Karaoki. They are completely different products designed by different developers/teams. Karaoki is managed by Alan Wood, the thread starter. He’s putting forth a constant effort to improve the product.

    Obviously there are many items to cover in this thread. Some of these do seem to be unique, as this particular beta has been the free trial on our site since it came out (all new purchasers of the product since the beta have been using it over the public release of 0.8.5633 as well). We have also been collecting any submitted support tickets regarding the new beta and supplying them to development. This thread isn’t the only source, and the team at KaraoQ are providing us with valuable feedback, too.

    Yes this particular beta has taken longer to launch than many of the previous (but not all) – we’re working as quickly as possibly without sacrificing product/code integrity.

    I’ll try to keep you guys in the loop more often! I’ve checked off the ‘notify me’ box now, too 😉

    #11231

    Ryan Sherr
    Keymaster

    BTW, for KCP subscribers, we plan to put the “no lyrics” tracks in their own tab, and allow you to exclude them from search results. This goes for the new karaoke music trivia included, too.

    #11232

    Meep70
    Participant

    Thanks for the update! I suspected that KaraoQ was a resource intensive endeavor. I look forward to seeing the update.

    #11234

    absoluteAU
    Participant

    OK,

    I am getting alot of the same problems.

    Karaoki Freezing when i load the first singer then its ok after that.

    BGM fading then reappearing while Karaoke Song is playing… its bloody annoying.. lol

    Video freezes a few times each gig… and it usually happens when i am talking to someone or getting a drink etc. and yes, simple move of the mouse or any activity fixes it… again bloody annoying.

    Looking forward to the next release, with the bugs discussed on this thread hopefully addressed and fixed.

    #11946

    blaircarriere
    Participant

    New Beta?

    #11947

    Ryan Sherr
    Keymaster

    Hi Blair,

    We did just issue a new KaraoQ360 build of Karaoki for that test team yesterday, and have the following to wrap up for the new Karaoki beta (bug fixes also included, of course):

    “Add filtering for the ‘No Lyrics’ and ‘Trivia’ tracks in karaoke cloud pro case and search, as well as getting the LRC playback plugin integration finished.”

    So we’re close, as we only have those items to wrap up right now.

    #12003

    Meep70
    Participant

    Excellent! Thanks for the update. Beyond the KaraoQ plugin and logons, are there significant differences between the two?

    #12005

    Ryan Sherr
    Keymaster

    Not a whole lot – the skin has a few tweaks and color changes, new branding, and has a default setup to auto-configure to karaoQ (as well as a SaaS version – meaning the Karaoki (karaoQ version) software + Karaoke Cloud Pro + karaoQ are offered as one subscription bundle price per month…AKA “karaoQ360”). But work done in the karaoQ build carries over to Karaoki, and vice versa. Same code base.

    #12163

    bertiepr
    Participant

    I can´t believe how after six months since last beta (August) I continue having crashes and background music issues almost every night, without a single fix released in a half of a year. How Karaoki can think in releasing new features if the actual version is so unstable? Why are you thinking in release a beta with new features (KaraoQ) without the fix of issues from prior betas first? Each new beta not only leave old beta’s issues unsolved, but add new issues.

    Sincerely, I can’t understand this company politics.

    In the other hand, the WISH LIST forum have several unfulfilled release dates. Come on guys. I’m the one who gets embarrassed almost every night with my clients. And I can’t tell them that “someday” Karaoki will solve the programming flaws.

    Please, rush the release of a beta that solves the old issues. Later, you can launch other betas with new features. And don’t invite me to use the “Full Version”, because it is a dinosaur without many important features, especially in the Auto-Karaoke mode.

    I know my tone sounds annoying and I certainly am. This is already abusive. Other companies release betas once a year, I know. But they immediately correct the problems with the betas they throw.

    As a customer, I feel abandoned by PCDJ Karaoki.

    • This reply was modified 6 days, 16 hours ago by  bertiepr.
    • This reply was modified 6 days, 16 hours ago by  bertiepr.
    #12168

    Ryan Sherr
    Keymaster

    Thanks for the feedback. We plan to release a beta for Karaoki at the end of this week (along with a KaraoQ build that should be a public-testing-beta). I think I’ve noted a few times that Karaoki isn’t being neglected – in fact, with the KaraoQ team testing very thoroughly they’ve helped us greatly in discovering root causes to a few issues so we could address them.

    I know it’s of no consequence to you specifically, but there are many (over 200) waiting for KaraoQ360 to launch for venue installations – some of whom have been waiting for over a year. Would we have made a different choice knowing what all would be involved in intergrating directly with KaraoQ? Maybe, but I doubt it – as we feel in a crowded marketplace it’s going to be a unique and sought-after solution.

    We have a small, but quality team and we’re working as fast as possible.

    Version 0.8.6064 has been live on our site as the free trial and what’s for sale for 6+ months – and sales have increased for the product since launching that beta. While there are most certainly a few niggles to address it has generally worked well for the new customers.

    Hopefully you will no longer feel abandoned after the beta is posted Friday (or this weekend). It’s almost exclusively bug fixes other than the underlying KaraoQ support infrastructure.

    We still love you all, valentine! 😉

    #12170

    bertiepr
    Participant

    Thank you for answering my comment so fast. I am very pleased with your response. In spite of everything, I have continued using Karaoki because it is intuitive, simple and powerful at the same time. I have all my hopes that this new beta will solve the issues affecting the auto-karaoke module of PCDJ Karaoki. My best wishes to you. Happy Valentine’s week!

    #12179

    Ryan Sherr
    Keymaster

    Thanks Bertiepr, I know it’s been a long time coming and fixes/performance improvements are a priority – hopefully our best effort is good enough, but we’ll still be leaning heavily on our user community for reports and suggestions.

    #12185

    Meep70
    Participant

    Most of the issues in the current beta are less prevalent if you do a few things at the beginning of each show.

    1. Start Karaoki and wait at least a full minute after it completely loads. Do this BEFORE you do ANYTHING else. Don’t add or delete singers, and don’t click on anything that has to do with Karaoki Opening other programs seems to be OK. I don’t know what this does or why it helps, but consistently, I have far fewer crashes and glitches when I wait at least a full minute first.

    2. After waiting, right-click on the rotation pane and choose new show. Save singer data and delete show history–every time.

    Those two steps give me smooth nights, even with 30+ singers in rotation, at LEAST 90% of the time–and this is with a beta. I am looking forward to even better stability in the next beta

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